Here's a clear breakdown of what information we collect when you use ft99, why we collect it, and how we keep it secure. We believe transparency is the best policy.
Your personal information is used solely for the purpose of providing our services. It is never sold or shared with third parties. You may request to delete or correct your information at any time.
This Privacy Policy applies to all services on the ft99 platform — including the website, mobile app, and customer support. By creating an account or using our services, you agree to this Privacy Policy. For any questions, please support@ft99.bizto get in touch.
We collect various types of information when you create an account and use our services at ft99. A detailed list is provided below:
Ft99 uses your information only for specific, legitimate purposes. The table below outlines exactly how each type of data is used:
| Data type | Purpose of Use |
|---|---|
| Identity Information | Account creation, KYC verification, and age confirmation |
| Mobile Number | Login Verification, OTP Delivery & Payment Processing |
| Financial Information | Deposit & Withdrawal Processing, Fraud Prevention |
| IP & Device Information | Ensuring security and preventing unauthorized access |
| Betting History | Personalized Experience & Responsible Gaming Monitoring |
| Communication Records | Support Quality Improvement & Complaint Resolution |
Your data is never sold to third parties for advertising purposes. ft99 may send limited promotional communications within the platform, and you can opt out of these at any time.
Ft99 safeguards your personal and financial information using the highest-grade security technology. Our security measures are outlined below:
All Data Transmissions 256-bit SSL/TLS Encryption secured. This means all data exchanged between your browser and ft99's servers is fully encrypted — no one can intercept it in transit.
Our server infrastructure is protected by firewalls, intrusion detection systems, and regular security audits. Server access is strictly limited to authorized personnel only.
Your password is never stored directly — only a In hashed form at any time. No ft99 employee will ever know or ask for your password.
Ft99 does not sell your personal information to third parties. However, there are certain circumstances where sharing information may be necessary:
Limited data may be shared with trusted partners for payment processing (bKash, Nagad, Rocket), KYC verification services, and technology infrastructure management. These partners are contractually bound to keep your information confidential.
Information may be disclosed as required to comply with court orders, lawful requests from government authorities, or anti-money laundering regulations. ft99 is committed to fulfilling all legal obligations in such cases.
In cases of serious fraud or illegal activity, relevant information may be shared with the appropriate security authorities.
Cookies and similar technologies are used on the ft99 website and app to enhance your experience.
You can disable cookies at any time through your browser settings. Note that disabling essential cookies may cause some features to not work properly.
Regarding your information on ft99, you have the following rights:
To exercise any of your rights support@ft99.biz. We typically respond within 7 business days.
Ft99 strictly prohibits providing services to anyone under the age of 18. Age is verified at the time of registration, and KYC documents may be requested in cases of suspicion.
If we become aware that a minor has created an account on ft99, that account will be suspended immediately and all associated data will be permanently deleted.
Ft99 does not retain your data beyond what is necessary. The general guidelines are:
Upon account closure, all data beyond what is legally required will be deleted within 30 days.
Ft99 may update this Privacy Policy from time to time. For significant changes, you will be notified via SMS to your registered mobile number or through an in-app notification.
Continued use of ft99 after any changes will be taken as your acceptance of the updated policy. We recommend checking this page regularly.
For any questions or requests regarding this Privacy Policy or your personal data, please reach out to us:
We protect your privacy on two fronts — technology and policy
Every transaction and login is protected with the highest level of encryption — no one can intercept or read your data in transit.
Ft99 never sells your personal information to advertisers or data companies. Your data belongs to you alone.
You can view, correct, or request deletion of your information at any time — completely on your terms.
Ft99's servers and systems undergo regular security testing to ensure any vulnerabilities are identified and resolved immediately.
If you'd prefer not to receive promotional messages or notifications, simply opt out anytime from your account settings — no hassle.
Our Bengali-speaking support team is always available for any questions about the Privacy Policy. Simply write to us in Bengali via email.