Betting is entertainment, not addiction. ft99 wants you to stay in control at all times. Our responsible gaming policy and tools are here to help you do exactly that.
Ask yourself a few simple questions. If most of your answers are "Yes," it's time to take action now.
With ft99 Responsible Gambling means creating an environment where every user can enjoy betting safely, mindfully, and in control. Betting is a legitimate form of entertainment — just like going to the cinema or watching cricket at the stadium. But when it gets out of hand, it can cause real harm to a person's personal life, family, and finances.
Online betting is growing rapidly in Bangladesh. In this environment, ft99 believes every platform has a responsibility to keep its users safe. Our goal isn't just to run a profitable business — it's to build a trusted, safe betting community for the long term.
Research shows that most people start betting simply for entertainment. Over time, however, some fall into a cycle of placing repeated bets in hopes of recovering their losses — a behaviour known as "chasing losses," which is a key sign of problem gambling. ft99 has put multiple preventive measures in place to ensure no user reaches that point.
Our Responsible Gaming Policy This is not just a page — it is a core part of our platform's foundation. Every feature we design comes with one question in mind: does this help users stay in control? Making sure you are safe on ft99 is what we work toward every day.
If you notice any of the following signs in yourself, it's important to take action promptly:
Being a responsible bettor means following these habits:
Read through the questions below carefully. If you answer "Yes" to more than 3, please contact our support team or use our self-exclusion service.
Have you spent more on betting than your set budget over the past month?
After a loss, have you placed more bets to try to win that money back?
Have you tried to stop betting but couldn't?
Has betting caused problems in your relationships with family or friends?
Have you borrowed money or taken out a loan to fund your betting?
Do you feel restless, irritable, or low when you're not betting?
Do you see betting as a way out of financial trouble?
Have you hidden the truth about your betting from family or people close to you?
We've built these features directly into the platform to keep you in control
You can set your own daily, weekly, or monthly deposit limits. Once set, a limit takes effect immediately. To increase a limit, a 72-hour waiting period applies — giving you time to reconsider.
Takes Effect ImmediatelyDecide in advance how long each betting session will last. Once that time is up, ft99 will automatically log you out. Avoiding long sessions is the first step toward healthy betting.
Auto LogoutIf you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this time, no bets can be placed on your account, but withdrawals are still available.
Flexible BreakYou can activate Self-Exclusion for a period of 6 months to 5 years. During this time, your account will be completely inactive and you will receive no promotional messages from ft99. Self-Exclusion cannot be cancelled before the period ends.
Robust ProtectionSet a maximum loss amount for each day or week in advance. Once that limit is reached, betting will automatically stop for the day. This is the most effective way to protect yourself from financial harm.
Financial ProtectionYou can view your full betting history, win/loss stats, and spending summary at any time. Tracking your own behavior is a key part of responsible gaming.
Full TransparencyLog in to ft99 with your registered mobile number and password.
Click the profile icon in the top right corner and go to "Settings".
On the Settings page, select the "Responsible Gaming" tab.
Set up deposit limits, session time, cool-off periods, or self-exclusion — whichever works best for you.
Save your changes. Once confirmed via OTP, they will take effect immediately.
Ft99 strictly 18+ Policy During registration, date of birth is verified, and a national ID or passport may be required for any account flagged as suspicious.
If an account is created using a minor's details, it will be permanently closed and all deposited funds may be forfeited. If you know of a minor using ft99, report it immediately at support@ft99.biz.
If you feel someone in your family is betting excessively, have an open and honest conversation with them. ft99 is ready to listen to family concerns and help with any account-related issues upon request.
To restrict access to betting sites on shared family devices, use your internet service provider's parental controls or enable your browser's built-in protection features.
Straight Answers to the Most Common Questions
Ft99 believes that being a responsible gaming platform means more than just following rules — it is an ethical commitment. We continuously work on our responsible gambling We're refining features, gathering user feedback, and working to ensure the best possible experience.
Our support team is available 24/7, every day of the week. For any concerns, issues, or guidance, support@ft99.biz— message us in Bangla and we'll get back to you quickly.
Betting at ft99 means fun, safety, and control — all in one place. We want you to play with a smile and leave with one too.